Sign-In or Register

Cancel     Forgot Your Password?

 
OR

Get These Great Member Benefits

Express Checkout
We know your time is valuable, and now you can save more of it! As a registered member, all your information is stored for you so you can click through checkout with ease!

Promotions & Offers
You will have the option to receive information about our special offers and promotions. Our emails and catalogs will keep you updated on great deals for what's new and what's hot!

Receive 25 Free Reward Point
Receive 25 reward point™ FREE just for registering! Every purchase earns you rewards and every items is worth different amount of reward point. So, remember, the more you shop, the more you earn.

Sign In or Register to start savingFacebook Login Available

Customer Service

Rebel Hill Florist helps our customers remember the important people in their lives with thoughtful, memorable gifts. For the convenience of our customers, Rebel Hill Florist offers a variety of ways to place orders, 24 hours a day, seven days a week.

To further assist you, we present answers to frequent questions about our services.

Rebel Hill Florist Customer Service

Contact Us Online

Order Taker Hours

Mon thru Fri 8:00 AM to 5:30 PM Sat 9:00 AM to 5:30 PM

Physical Store Hours
8:00 a.m. to 5:30 p.m. Monday – Friday
8:00 AM to 5:30 PM Saturday Hours

Address
Rebel Hill Florist
4821 Trousdale Drive
Nashville, TN 37220

Phone
800-886-3768 (toll free)
615-833-8555

Policies & Procedures

We are dedicated to delivering your floral and gift orders in a timely manner. The actual time and date your order is delivered is affected by the time of day your order is placed, the method of delivery or shipping you select, weather conditions, and whether or not the destination is a remote location. Our delivery policies explain the delivery options available to you and how we process orders.

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information, etc..

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature.
To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

No. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline. By using our site, you consent to our online privacy policy. If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on September 9, 2013

Company Weddings Custom Designs Refer a Friend Employment
eCards Flower/Plant Info Helping Hands Affiliate Program Privacy Policy Petal Rewards ™ Reminders Contact Us

Don't Miss Out